“Where is your furniture made?”

Our furniture mainly comes from Amish builders in Pennsylvania, Ohio, Michigan, & local New York! We strive to carry all American made furniture.

“Can I order a piece in a different wood species?”

Yes! We have an entire wall of samples showing different wood species to choose from. Each sample board shows the wood type and many different stains. The best part? If you’re trying to match an existing piece in your home you can bring in a drawer, door, or table leaf from that piece and we’ll help you match it up!

“Are there different fabric options?”

Good news!  There are many options for fabrics! We have chairs, sofas, gliders, and more that can be upholstered! Some fabrics (ex: real leather) can change the price. Just ask any associate, and they will show you the options!

“How long have you been in business?”

The Wood Carte has been in business since 1982. Initially launched by three brothers (Kelly, Lindsay, & Chris Carte.) After both older brothers retired, it is now Chris and his son, Jeremy, running the business. For the full story click here.

“What is your return policy?”

For IN STOCK items, within 7 days, you can return for FULL store credit good for any other items in the store. If you want an actual refund, a restocking charge does apply.

Special Order Items are not returnable.

“Can the poly lumber furniture be left out year ’round?”

Yes! The poly lumber outdoor furniture is completely maintenance free! The material is made out of recycled plastic water bottles and jugs. Poly lumber will not crack, split, or fade on you. The hardware is stainless steel, so will not rust. Poly lumber also has some weight to it, so will not easily blow over.

“Can I purchase it now, and pick up later?”

Absolutely! We can hold items in our warehouse, so you can pick it up at a later date. We do ask that the order is paid in full, if the product is held longer than two weeks.

“Are you open any nights?”

We are not open any nights. Our business hours are:

Monday – Saturday : 9:30 – 5:30 PM

Sunday : 11 – 4:30 PM

“How long does it take for a special order to come in?”

This is always the million dollar question! It is very tough to give a generic lead time, due to going through multiple Amish suppliers. Depending on the supplier’s work load it varies. Some are a 4-6 week lead time, others are up to 10 weeks.

“Do you deliver?”

Our prices are kept low in part because the store does not deliver. (Remember, there is no such thing as “free” delivery from any furniture store). Should you be unable to pick up your purchase, we have options. We can connect you with a reliable party that has very reasonable “by the hour” rate and does a great job!

“Do you do any custom building?”

We now only do custom finishing in-house. We used to custom build, but with such high demand for custom items, we find the Amish are better at accommodating our customer’s needs.  Most of our Amish suppliers have catalogs. They offer more product than what’s in stock, and are usually willing to build to custom sizes.